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Privacy Policy

Last Updated: March 2026

1. Introduction

Marketdesk AI (“the App”) is operated by My India Now Technologies (“we”, “us”, “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Marketdesk AI mobile application and associated services.

By using Marketdesk AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the App.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and profile photo collected via Google Sign-In, Apple Sign-In, or email registration.
  • Financial Preferences: Watchlists, portfolios, stock holdings (user-entered data only — we do NOT connect to or access real brokerage accounts, demat accounts, or bank accounts).
  • App Usage Data: Features used, screens visited, and interaction patterns to help us improve the app experience.
  • Device Information: Device model, operating system version, app version, and unique device identifiers.
  • AI Conversation Data: Messages sent to the AI chat for market analysis, stored securely to provide and improve the service.
  • Push Notification Tokens: For delivering price alerts, trading signals, and market updates.
  • Trading Signal Preferences: Your alert configurations and signal preferences.
  • Subscription & Payment Information: Managed entirely by Apple App Store / Google Play Store and RevenueCat — we do NOT collect, store, or have access to your credit card, debit card, UPI, or any payment method details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Marketdesk AI app experience.
  • Deliver AI-powered market analysis, insights, and reports.
  • Send trading signals, price alerts, and market notifications.
  • Process and manage subscriptions (via RevenueCat integrated with App Store / Play Store).
  • Provide customer support and respond to inquiries.
  • Analyze usage patterns to improve app features and performance.
  • Ensure security and prevent fraud or abuse.

4. Data Storage & Security

  • All data is stored on Google Firebase infrastructure (Cloud Firestore, Firebase Authentication, Firebase Cloud Storage).
  • Firebase servers are located in the United States (Google Cloud Platform).
  • All data is encrypted in transit using TLS/SSL encryption.
  • Data at rest is encrypted using Google Cloud's default encryption.
  • Firebase Authentication provides secure sign-in with industry-standard protocols.
  • We implement access controls and follow security best practices.
  • Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services to operate and deliver the App:

  • Google Firebase — Authentication, database, storage, cloud functions, and push notifications.
  • RevenueCat — Subscription management and billing (payments processed through Apple/Google).
  • Financial Modeling Prep (FMP) API — Stock market data, financial statements, and indices.
  • CoinGecko API — Cryptocurrency market data and pricing.
  • Anthropic Claude API — AI-powered chat and market analysis.
  • Google Sign-In — Authentication provider.
  • Apple Sign-In — Authentication provider.
  • Serper API — Web search for AI analysis context.
  • Binance WebSocket — Real-time cryptocurrency price data.

We do NOT use Google AdMob or any advertising SDKs — the app is completely ad-free.

6. Data Sharing & Disclosure

  • We do NOT sell, rent, or trade your personal data to any third party.
  • We do NOT share your data with advertisers — we have no advertising in the app.
  • Data is shared only with the service providers listed above, solely to operate and deliver the app's functionality.
  • We may disclose information if required by law, legal process, or government request.
  • In the event of a merger, acquisition, or sale of assets, user data may be transferred (users will be notified).

7. Your Rights & Choices

  • Access: You can view your data within the app (profile, portfolios, watchlists, etc.).
  • Deletion: Delete your account and ALL associated data permanently from Settings → Delete Account.
  • Notifications: Opt out of push notifications from your device settings at any time.
  • AI Chat: Your AI conversation history can be cleared from within the app.
  • Data Export: Contact us at support@marketdeskai.com to request an export of your data.
  • Correction: Contact us to correct any inaccurate personal information.

8. Auto-Renewable Subscription Terms

  • Pro Monthly: ₹199/month (or local equivalent), auto-renews every month.
  • Pro Annual: ₹1,499/year (or local equivalent), auto-renews every year, includes 7-day free trial for new subscribers.
  • Payment is charged to your Apple ID account or Google Play account at confirmation of purchase.
  • Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
  • Your account will be charged for renewal within 24 hours prior to the end of the current period at the rate of the selected plan.
  • You can manage and cancel your subscriptions by going to your Account Settings in the App Store or Google Play Store after purchase.
  • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
  • No refund is provided for any unused portion of a subscription period.

9. Children's Privacy

Marketdesk AI is not intended for use by children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@marketdeskai.com.

10. International Data Transfers

Our servers are located in the United States. By using the app, you consent to the transfer, processing, and storage of your data in the United States. We take steps to ensure your data is treated securely and in accordance with this privacy policy regardless of where it is processed. We comply with applicable data protection laws in the jurisdictions where we operate.

11. Cookies & Tracking (Website)

  • Our website (marketdeskai.app) may use essential cookies for basic functionality.
  • The mobile app does not use third-party tracking cookies or advertising identifiers.
  • We do not engage in behavioral advertising or cross-app tracking.
  • We use basic analytics to understand app usage patterns (not linked to advertising).

12. Data Retention

  • We retain your data for as long as your account is active.
  • Upon account deletion, all personal data is permanently removed within 30 days.
  • Some anonymized, aggregated data may be retained for analytics purposes.
  • Backup copies may take up to 90 days to be fully purged from our systems.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify users of significant changes via in-app notification or email. The “Last Updated” date at the top of this page indicates when the policy was last revised. Continued use of the app after changes constitutes acceptance of the updated policy.

14. Financial Disclaimer

Marketdesk AI provides market data, AI-generated analysis, trading signals, and financial information for INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. Nothing in the app constitutes financial advice, investment advice, trading advice, or any other form of professional advice. We are not a registered investment advisor, broker-dealer, or financial planner (SEBI registered or otherwise). Users should consult qualified financial advisors before making any investment decisions. We are not responsible for any financial losses incurred based on information provided in the app. Past performance of trading signals does not guarantee future results.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us: